Not resolved

I purchased chemical carpet products from Jerry Gordon at Roper Systems International. I never received them and I have yet to get a phone call after leaving a voicemail message.

I have yet to get an e-mail response, but yet my bank account was charged $74.00 . Apparently he has several complaints with the BBB in Utah, but I didn't see them until now. You can see the descriptions from the complaints that have been submitted if you go to Utah's BBB website.

Before I placed the order, I called up the number on the website and a male person did answer and made the company seem legit.

Now, there are no answers and just a message.

I'm not happy at all and hope that somehow I can get my money back.

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